When you Zar27— whether you open an account, make a deposit, or simply browse the site — some information naturally comes to us. The main purpose of this Privacy Policy is to clearly explain what that information is used for and how securely it is stored.
We believe transparency builds the greatest trust. That's why, rather than burying it in dense legal language, we're laying it out in plain English – so every member can understand exactly what Zar27 does with their data.
1. What Types of Data Are Collected
Zar27 Three types of information are collected — what you provide directly, what is collected automatically, and what is received from third parties.
Personal Information (Provided Directly by You)
| Type of Data | When It Is Collected |
|---|---|
| Full Name | During Registration & KYC Verification |
| Mobile Number | For Account Creation & OTP Verification |
| Email Address | For Registration & Notifications |
| Date of Birth | For Age Verification |
| National ID / Passport | For Identity Verification (KYC) |
| Payment Information (Mobile Number) | For Deposits & Withdrawals |
| Address | For verification purposes when required |
Automatically Collected Data
Certain information is recorded automatically as soon as you visit the site. This does not require your consent, but we believe in being fully transparent about it.
- 1 Device type, operating system, and browser version
- 2 IP address and approximate location (up to city level)
- 3 Session duration, page views, and click patterns
- 4 Referral source – where you came from before visiting the site
- 5 Cookie & Local Storage Data
Please Note: zar27 never collects your call records, bank statements, or social media posts. Only the information necessary to operate the platform is collected.
2. Purpose of Data Collection
Zar27 Your data is used only for specific, lawful purposes. Each purpose is clearly outlined in the list below:
- 1 Account Management: To handle registration, login, password resets, and account security.
- 2 Identity Verification (KYC): To verify that users are 18+ and to prevent fraud.
- 3 Financial Transactions: To process deposits, withdrawals, and payments.
- 4 Customer Service: For resolving issues, handling complaints, and providing support.
- 5 Service Improvement: To analyze user experience and improve the platform.
- 6 Legal Obligation: To meet regulatory requirements and prevent fraud.
- 7 Promotional Communications: To send bonus and offer notifications (you can opt out at any time).
We do not sell your information to advertisers. Promotional communications are sent only Zar27-'s own offers.
3. Data Storage & Security
Zar27servers are hosted in international-standard data centers. All information is stored in encrypted form, with multiple layers of security in place to prevent unauthorized access.
Security Measures We Use
- 1 SSL/TLS Encryption: All data transfers on the site and app are encrypted via HTTPS.
- 2 Two-Factor Authentication (2FA): OTP verification at login can be made mandatory.
- 3 Firewall & DDoS Protection: Protects the platform against cyber attacks.
- 4 Regular Security Audits: Regularly tested by independent third-party experts.
- 5 Restricted Access: Only authorized personnel have access to specific data.
How Long Is Data Retained?
Certain data may be retained for up to five years while your account is active and after it is closed, due to legal obligations. After that period, data is securely deleted.
Important: Your password is never stored in plain text — only an encrypted hash is kept. No Zar27 employee will ever have access to your actual password.
4. Sharing Information with Third Parties
Zar27 We do not sell your personal information. However, in certain circumstances, limited data may be shared with trusted parties:
| With Whom | What Data | Why |
|---|---|---|
| Payment processors (bKash, Nagad, etc.) | Mobile number, transaction amount | To complete payments |
| KYC Verification Provider | ID Document Photo | To verify age and identity |
| Law Enforcement Authorities | As per court order | Legal Obligations |
| Analytics Services | Anonymous Usage Data | For service improvement |
Before any data is shared with a third party, a Non-Disclosure Agreement (NDA) is executed with them. They are strictly prohibited from using the information received for any other purpose.
5. Cookie Policy
Zar27 Three types of cookies are used on this site. Each serves a distinct purpose, disclosed transparently below:
Essential Cookies
These cookies are required to maintain login sessions, store security tokens, and keep the site's core functions running. They cannot be disabled, as doing so would prevent the site from working properly.
Analytics Cookies
Data such as which pages are visited most, how long sessions last, and where issues occur is collected anonymously to improve our service. You can disable this at any time through your browser settings.
Preference Cookies
These cookies remember your language preference, theme settings, and similar choices. Disabling them means your settings will reset with every visit.
Cookie Controls: Cookies can be managed via Settings → Privacy → Cookies in Chrome; Options → Privacy in Firefox; or Preferences → Privacy in Safari.
6. Your Data Rights
Zar27If you have an account on -, you have full rights over your own data. Your rights are detailed below:
- 1 Right to Access Your Data: You can contact support to find out what information we hold about you.
- 2 Right to Rectification: If any information is incorrect, you may request a correction through our support team.
- 3 Right to Erasure: After closing your account, you may request the deletion of any data not required to be retained by law.
- 4 Right to Opt Out of Promotional Messages: You can opt out of SMS/email notifications at any time.
- 5 Data Portability: You may request a copy of your information in a specific format.
To exercise any of your rights, email us at: support@zar27.co — you'll typically receive a response within 72 hours.
7. Children's Privacy
Zar27 Strictly no service is provided to anyone under 18. Date of birth is verified at registration, and age is confirmed through the KYC process.
If a minor accidentally opens an account and this comes to our attention, that account will be immediately closed and all associated data will be deleted.
For Parents: If you suspect your child is using Zar27, please immediately support@zar27.coto let us know. We'll take prompt action.
8. International Data Transfers
Zar27As -'s servers are hosted in internationally accredited data centers, some data may be transferred to or stored in other countries. However, all such transfers are carried out through secure, encrypted channels in full compliance with international data protection standards.
We have strict data processing agreements in place with our trusted partners in all countries where your data may be processed. Under these agreements, they are not permitted to use your information for any other purpose.
9. Changes to the Privacy Policy
To keep pace with changes in technology, law, or our services Zar27-'s Privacy Policy may be updated from time to time. For any significant changes, we will notify you in advance – via email or SMS.
The "Last Updated" date at the top of the page is always kept current. Continued use of the site after any changes constitutes your acceptance of the updated policy.
For significant changes, a notification will be shown when you log in to the site and your consent will be obtained.
10. Contact Us
For any privacy-related questions, complaints, or requests, please get in touch with us. Our data protection team is ready to respond to your message promptly.
Email:
support@zar27.co
Expect a response within 72 hours.
Live Chat:
24/7 Instant Support
Chat button at the bottom right of the site.